I adore this necklace, purchased it and didn’t take it off for months. Then I broke it.
I got in contact with Stone and Strand to get it fixed, due to COVID they weren’t doing repairs at that time. Instead of telling me I was out of luck, they allowed me to return it and purchase a new one. Absolutely above and beyond.
Not only do I love the piece, I love the level of customer care. Top notch!