I like this bracelet, but I briefly considered deducting a star because I can't use it for charms -- at 7 inches, adding charms will make it too tight to wear. But I decided that was my mistake and nothing to do with the quality of the piece. Shipping was very quick, even though my purchase was over Black Friday weekend. I also appreciate that the website seems up-to-date on your inventory status, which means if it shows in-stock, it IS in stock and gets shipped promptly. That's a huge plus during gift-giving season.